Cloud Management and Operations
Be assured that your cloud infrastructure is secure, optimized for performance, and fully compliant with industry standards.
Let us focus on your cloud so you can focus on your business
The rapid adoption of cloud infrastructure, accelerated by Covid-19, has left many IT teams overwhelmed by the complexity and diversity of their environments. While cloud solutions bring significant advantages, they also demand a new set of skills to deploy, manage, and maintain applications effectively.
Our managed services take the burden off your shoulders, delivering all the benefits of public cloud without the hassle of managing it yourself. We handle monitoring, security, advanced management, cost optimization, help desk support, and user management, ensuring you can fully capitalize on your cloud investment while staying focused on your core business objectives.
Fast and Effective Support
With premium SLAs, proactive monitoring, and access to local, experienced field engineers, we ensure swift and effective resolutions tailored to your needs.
Secure, Compliant, and Optimized Solutions
Our managed services deliver standardization, automation, and compliance across your entire environment. We handle migration, optimization, and cyber-attack response, keeping your business and data protected at all times.
Flexible Service Management
Customize service levels to match your workloads and only pay for the support you need. We offer tailored plans with predictable, flat monthly fees, giving you peace of mind and control over your budget.
A Comprehensive Approach to Identifying Vulnerabilities
We take a holistic approach to uncovering vulnerabilities in your cloud environment, focusing on infrastructure optimization, cost management, and security. Our process enhances visibility, streamlines operations, and ensures maximum utilization of resources while maintaining robust protection. With tailored strategies and deep expertise, we help you achieve efficiency, security, and long-term cloud success.
Constant Vigilance
+Rapid Response, Anytime
+Secure and Compliant
+Operational Expertise
+Optimized for Cost Efficiency
+Effortless Scalability
+Service Levels for Infrastructure as a Service (IaaS)
Base
Ideal for a landing zone
- 24/7 support
- 8x5 next business day response
- Subscription management
Essentials
Ideal for shared responsibility environments
- 24/7 support
- 8x5 next business day response
- Subscription management
- Uptime and response SLAs
- Quarterly operating system patching
- System health monitoring
- Configuration management
Enhanced
Ideal for fully managed production workloads
- 24/7 support
- 1 hour response time
- Subscription management
- Uptime and response SLAs
- Quarterly operating system patching
- System health monitoring
- Configuration management
- 2x simple service requests per month
- Anti-virus & anti-malware
- Back and snapshots
- Basic infrastructure management and monitoring
Service levels for Platform as a Service (PaaS)
Base
Ideal for a landing zone
- 24/7 support
- 8x5 next business day response
- Subscription management
Essentials
Ideal for shared responsibility environments
- 24/7 support
- 8x5 next business day response
- Subscription management
- System health monitoring
- Configuration management
Enhanced
Ideal for fully managed production workloads
- 24/7 support
- 8x5 next business day response
- Uptime and response SLAs
- System health monitoring
- Bi-annual audit reporting
- Bi-annual risk identification and tracking
- Dedicated account team
Multi-cloud Services
According to reports, over 35% of Indian businesses now rely on multiple cloud platforms to support their operations. As your trusted local multi-cloud expert, Interactive helps you align each application or workload with the ideal cloud solution. Whether it’s private, public, hybrid, or multi-cloud environments, Interactive provides tailored support for all your cloud deployment needs.
Industry leading private cloud vendor
Our private cloud is meticulously designed with full hardware redundancy to deliver unmatched reliability. As a shared yet securely isolated solution, we handle everything from migration and storage to backup, recovery, networking, firewalls, and processing. With flexible, tiered storage options, we offer competitive pricing tailored to your unique business demands.